Privacy Policy
Privacy & Legal Information (Updated 2025)
1. Who We Are
This website is operated by Annette Sloly Hypnotherapy, a limited company registered in the United Kingdom (Company No. 9648722).
Registered office: 4th Floor, 18 St Cross Street, London, EC1N 8UN
Contact: hello@annettesloly.com (for all privacy‑related enquiries)
2. Statement of Intent
This policy outlines how I, Annette Sloly, collect, use and protect your personal data when you interact with my services, website or social‑media channels.
It is my intention to handle your data respectfully, store it securely and use it only for the purpose it was provided. This policy is reviewed and updated in line with current legislation and professional requirements.
3. What Personal Data We Collect and Why
Automatically collected data (via cookies)
- IP address
- Browser type and version
- Device type (e.g. mobile, desktop)
- Pages visited and time spent on site
- Referral source (e.g. search engine or external link)
Collected through Google Analytics and Google Search Console/Webmaster Tools.
Legal basis for processing
- Legitimate interests – essential site functionality
- Consent – analytics and non‑essential cookies
When you contact us
We collect:
- Name
- Email address
- Telephone number
This information is used solely to respond to your enquiry, provide information about services and, if you wish, arrange an initial consultation or therapy sessions.
During your initial consultation
Additional details collected to support your care and tailor therapy to your needs:
- Name, address, phone number and email
- Age, occupation, educational background
- Health history and current medication
- Lifestyle, pastimes and relevant background
All data is handled in accordance with UK GDPR and stored securely.
4. Cookies: What They Are and How We Use Them
Cookies are small text files placed on your device when you visit our site.
We use:
- Essential cookies: required for navigation, security and functionality. These are always active.
- Analytics cookies: analyse visitor behaviour and improve the site (e.g. via Google Analytics)
⚠️ Non‑essential cookies are not set without your consent. You may manage your preferences through our cookie banner or by contacting us.
Types of cookies:
- Persistent cookies: remain after leaving the site
- Session cookies: deleted when you close your browser
5. Who Has Access to Your Data
We do not sell or share your personal data for marketing purposes.
Some data may be processed by trusted third‑party services such as Google Analytics and Google Search Console. These services may transfer data outside the UK/EU in compliance with frameworks such as the UK Extension to the EU–US Data Privacy Framework.
View Google’s Privacy Policy ›
Data processors
Where necessary, I may use a GDPR‑compliant data processor for administrative tasks (e.g. booking, accounting). These processors are contractually required to handle your data confidentially and securely.
6. How Long Do We Keep Your Data For?
- Website analytics data: retained for 26 months, then deleted automatically
- Client records: retained for seven years in accordance with professional insurance and ethical standards
7. Your Rights Under UK GDPR
You have the right to:
- Be informed about how your data is used
- Access the personal data we hold
- Rectify inaccuracies
- Request erasure (unless retention is required by law or insurance)
- Restrict processing in certain circumstances
- Data portability (receive a copy of your data in a portable format)
- Object to processing
- Not be subject to automated decision‑making or profiling
To exercise any of these rights, contact hello@annettesloly.com. We may request proof of identity.
ICO Registration: ZB894681
8. How to Manage Your Cookies
You can manage or withdraw cookie consent via:
- Our website’s cookie banner
- Your browser settings
- By contacting us at hello@annettesloly.com
Please note: Disabling cookies may affect your browsing experience.
9. Copyright and Image Use
All content on this website is the intellectual property of Annette Sloly Hypnotherapy, unless otherwise stated.
Written materials, including articles and downloadable resources, may not be copied, reproduced or distributed in whole or in part without prior written permission.
Images on this website may not be downloaded, copied, stored, altered, shared or reused in any form.
Images featured on this site are:
- Original works created by Annette Sloly or Kate Forshaw
- Licensed under valid agreements from reputable third‑party platforms (e.g. iStock) for commercial use only
No image on this website is intended to imply personal endorsement by any individual depicted.
Images are used exclusively by and for this business entity, are embedded into the site design and are not made available for standalone access or third‑party use. All images were obtained under valid licences at the time of acquisition and publication. Every reasonable effort has been made to ensure lawful use in line with licensing terms. We do not accept liability for retrospective changes to third‑party licensing terms or usage restrictions made after the time of lawful acquisition.
10. Medical Disclaimer
This website provides information for general awareness only.
Hypnotherapy is a complementary therapy and is not a substitute for medical treatment. Please consult your GP before starting any therapy programme.
11. CNHC Regulation & Professional Standards
As a CNHC‑registered practitioner, I follow the CNHC Code of Conduct, Ethics and Performance, which includes:
- Professional confidentiality and integrity
- Evidence‑informed practice
- Full compliance with the UK GDPR and Data Protection Act
- Honest, non‑misleading communication
- Regular professional development and ethical reflection
12. Testimonials / Reviews Disclaimer
Client testimonials featured on this website:
- Are shared with informed client consent
- Reflect on individual experiences
- Do not guarantee or imply typical results
Testimonials are provided for context and must not be interpreted as a guarantee of outcome. They are used in line with CNHC and UK advertising standards.
13. Webcam Sessions
Therapy sessions conducted via webcam (e.g. Zoom, Skype) are never recorded.
No audio, video or screen content is captured, stored or shared. This protects your privacy and complies with UK GDPR and professional ethical standards.
14. Insurance & Professional Indemnity
I hold comprehensive professional indemnity and public liability insurance that meets or exceeds the requirements of the CNHC and other relevant professional bodies.
- For security and data‑protection reasons, the insurer’s name and policy number are not published online.
- These details are readily available to clients, referrers, commissioners or regulators upon request.
- Where a contract or tender explicitly requires public disclosure of insurer information (e.g. certain NHS or local‑authority procurement), the details will be supplied within that controlled context.
15. Booking & Appointment Communications (WhatsApp™ / SMS)
With your explicit consent, WhatsApp™ or SMS text messages may be used solely for practical purposes, such as booking, rescheduling or sending brief appointment reminders.
- Therapeutic or clinically sensitive information is never discussed via text. Such matters are confined to your scheduled in‑person or secure video sessions.
- You can withdraw consent or request an alternative communication channel at any time by emailing hello@annettesloly.com.